Shipping

Christmas Delivery Timelines

As we get closer to Christmas please take note of the below shipping guidelines. These are estimates only, and some delays from Australia Post could still be expected. Our elves are working as quickly as possible to get your orders out to you ASAP.

To: (Metro Area) Dispatch Delivery (Est) Order Before
VIC 1-2 Business Days 5 business days 10 Dec 2020
ACT 1-2 Business Days 5 business days 10 Dec 2020
NSW 1-2 Business Days 5 business days 10 Dec 2020
NT 1-2 Business Days 11+ business days 1 Dec 2020
QLD 1-2 Business Days 7 business days 8 Dec 2020
SA 1-2 Business Days 5 business days 10 Dec 2020
TAS 1-2 Business Days 6 business days 9 Dec 2020
WA 1-2 Business Days 9 business days 4 Dec 2020

 
Please allow extra time for any orders placed over the Christmas and New Year public holiday period.

COVID-19

We care about the wellbeing of our customers, staff and suppliers.

Due to the impact Covid-19 continues to have on the lives of all Australians, we wish to advise Australia Post have put the below measures in place.

Please be aware of the following when placing your order:

• Self Service terminals at Post Offices are temporarily unavailable 

• To minimise the risk of contracting or spreading coronavirus, all parcels - be it at a post office or at a residence - will no longer require a signature for delivery or collection - in all cases the postie or Australia Post staff member will instead ask and record the customer’s name and sign on your behalf to minimise contact.

• Australia Post ask you not to visit the post office if you are showing symptoms, and if you do visit the post office to keep a distance of at least 1 metre from other customers and practice good hygiene.

 For further information on Australia Post policy during this time, please see this link https://auspost.com.au/about-us/news-media/important-updates/coronavirus

DOMESTIC SHIPPING

Once we have received your payment, we will ship your order as soon as possible. (Please note times may vary across public holiday periods and busy sale times). There may also be a delay due to the ongoing bushfires in regional areas.

AUSTRALIA WIDE SHIPPING

Order Spend Shipping Rate Delivery Type
0-$69.99 $9.95 Standard 5-11 Working Days
$70.00 + FREE Standard 5-11 Working Days


Estimated delivery times within Australia are approximately 5 to 11 working days for our flat rate delivery depending on your location. See our Christmas Timetable above for estimated order and delivery dates.

Some remote destinations and locations such as WA and NT may take longer.

*please note, delivery times may vary over long weekends, public holidays and holiday periods and sale times.

If you live in a unit or apartment, please ensure your address is correct prior
to clicking submit and includes your unit number.

For wholesale shipping rates, please contact your account representative.


INTERNATIONAL SHIPPING
We are unable to ship orders outside Australia, please see our stockists page for stores that ship internationally.